Chicken restaurants

Zaxby's Chicken Fingers & Buffalo Wings

A 22-seat kitchen run by Eleni & Yassine, serving the dishes their grandmothers argued about on Tuesday nights in Kreuzberg.

3908 US-80, Phenix City, AL 36870, United States $10–20
3.9
652 notes from regulars
01 The story, in three paragraphs

Why everyone keeps coming back.

Located conveniently at 3908 US-80 in Phenix City, AL, Zaxby's Chicken Fingers & Buffalo Wings delivers a flavorful fast food experience centered around Southern-style chicken that is both crave-worthy and comforting. This popular chicken restaurant and takeaway spot shines with its hand-breaded chicken fingerz™, crispy buffalo wings, and an enticing variety of menu options that satisfy casual meals and catering needs alike.

The cuisine here proudly highlights indulgent fried chicken classics alongside creative, fresh twists. One standout is the Asian Zensation Zalad™, a vibrant combination of mixed greens, crunchy wonton strips, colorful shredded carrots and red cabbage, tangy Asian slaw, and a drizzle of teriyaki sauce. It perfectly balances light, bright flavors with the satisfying protein of your choice—fried or grilled chicken—all served with a veggie egg roll for added texture and taste. For those on-the-go, the Asian Zensation Wrap wraps up three oversized hand-breaded chicken fingerz™ with all the crunchy and fresh salad components in a giant, flavorful tortilla, creating a handheld meal packed with zest and heartiness.

The atmosphere at Zaxby's in Phenix City reflects true Southern hospitality, not just in its food but also in the energy of its team. Customer reviews express appreciation for the upbeat and enthusiastic service, particularly praising team members like Andrew M. for turning ordinary drive-thru orders into warm, memorable interactions. Despite the occasional longer wait times during rush hours—often a testament to the popularity of their dishes—the overall experience remains positive, with a clean and welcoming environment enhancing your visit.

While some guests have noted areas for improvement, such as consistency with order accuracy and freshness of sides like fries, many still recommend Zaxby's for reliable, satisfying chicken meals that hit the spot. Whether dining in, picking up a meal, or ordering delivery, Zaxby's commitment to delivering tasty chicken offerings with a smile makes it a worthy stop for both locals and travelers craving accessible Southern-style comfort food.

For a fast, flavorful meal with bold chicken flavors and an added flair of Asian-inspired freshness, Zaxby's Chicken Fingers & Buffalo Wings is a solid choice in Phenix City.

03 Notes from regulars

652 notes — the real pulse of the room.

3.9
Based on 652 verified notes
5 378
4 131
3 69
2 41
1 80
All Cobb Salad Drive Thru Chicken Strips Fries Boneless Wings Traditional Wings Chicken Sandwich Salads Onion Rings Clean Dining Area
colga dex.
3 month ago
I always have a great experience at Zaxbys but I just feel like Andrew M needs the recognition. I was already having a good day but he was so fulla enthusiasm it made me have an even better night, I felt the energy & excitement thru the drive thru, I haven’t even made it to the window yet now that’s great customer service!!!
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April Bea.
4 month ago
I placed a pick-up order for this establishment. When I got to the location, it took an additional 10-15 minutes to receive my order. The sauces that I chose on the app weren't right. The chicken was a little hard, and the fries portions were small (ordered 2 chicken finger plates, no slaw, additional fries). I normally do not have a problem ordering from zaxby's, but this location came with some issues. The staff was friendly but had issues communicating with the kitchen regarding orders.
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Wylie Shomaker.
4 month ago
I always enjoy Zaxbys food. The lines are long which means the wait times are long but I feel it’s worth it. DoorDash order types are definitely priority over others though.
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No Worries.
5 month ago
Chicken sandwich was great, customer service was very good, restaurant was very clean. Totally impressed
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j seitz.
6 month ago
The place was empty and clean for Alabama. The food was pretty good except the fries were old and yucky. My biggest complaint was the staff cared more about carrying on their conversation than taking my order. Ok working there must be dull but damn. Americans better wake up.
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Ken Madsen.
6 month ago
Stopped for a quick lunch. Had chicken strips and fries. Food was served hot and fresh. Great lunch
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Anthony.
6 month ago
I have a pretty good relationship with this Zaxby's. This location's service is great for the position they're in. No complaints here on service! While the price increase over the past several years is frustrating, I understand what inflation does The food is pretty good, but sometimes is hit or miss. It seems like some of the kitchen may not fully understand the amount of food needed for certain times in the day, which can lead to cold fries and chicken. It's not a huge deal, but can be annoying. Sometimes the chicken isn't breaded enough and we don't get that satisfying crunch. Again, might be a personal preference. The final thing that frustrates me is that sometimes, the dining room is randomly closed. I understand that it can be difficult to find employees, but that's due in-part to the wages. Pay more, and they will come, and you will make more money. It's mind-blowingly simple math. If you pay more, you begin to value your employees and earn loyalty. You open your dining room, which nets more profit. Whoever owns this franchise needs an education in business. For the rest of you, fantastic work. Thank you for all that you do.
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James G.
6 month ago
I couldn't help but write a review. This was the FASTEST DRIVE THRU I've ever been to. It was lunch and they were busy but they had the Food in my hand faster than I got my card back. The food was good, the service was friendly and if I lived here this would be my ZAXBYS
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04 When to visit & how to find us

Hours & the door on Bergmannstraße.

Opening hours
Monday (today) 10:30 AM - 09:00 PM
Tuesday 10:30 AM - 09:00 PM
Wednesday 10:30 AM - 08:00 PM
Thursday 10:30 AM - 09:00 PM
Friday 10:30 AM - 09:00 PM
Saturday 10:30 AM - 09:00 PM
Sunday 10:30 AM - 09:00 PM
Finding the door

3908 US-80, Phenix City, AL 36870, United States

05 What makes this place friendly

The details you usually have to call and ask.

Service options
  • Curbside pickup
  • Delivery
  • Drive-through
  • Onsite services
  • Takeout
  • Dine-in
Highlights
  • Great tea selection
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Comfort food
  • Healthy options
  • Quick bite
  • Small plates
Dining options
  • Lunch
  • Dinner
  • Catering
  • Counter service
  • Dessert
  • Seating
  • No Table service
Amenities
  • Restroom
Atmosphere
  • Casual
  • Cozy
  • Quiet
  • Trendy
Crowd
  • College students
  • Groups
  • Tourists
Planning
  • No Accepts reservations
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking
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